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HERE TO HELP

Let’s find an answer.

Start with the app you are using.

Legacy Android links remain available

Opens the legacy Tencent MyApp listing. Check that listing for content and device compatibility. The legacy reading course is separate from the planned new graded reading app.

When contacting support

Include the app name, version, device model and steps before the issue. Please do not send children’s names, recordings or account passwords. Purchases and restoration require an App Store connection and the original purchasing account.